Welcome to Pukka Pilates & Physical Therapy! Prior to your first in-studio lesson, please review the Policies & Procedures below.
LIABILITY WAIVERS/INTAKE FORMS:
To accurately define the new liabilities faced in these times, a new Intake Form and Liability Waiver that also outlines the new studio Policies & Procedures will be required of each client prior to your first visit to the studio. Click on this link to be re-directed to the main Mindbody page (do not use the app or go through the Pukka website). Once you log in, you will be prompted to review and attest to the new studio policies and procedures.
DISINFECTED STUDIO:
The studio has been thoroughly cleaned and disinfected and will continue to be on a regular basis. Because of this, and to keep a clean environment, no shoes will be allowed in the studio. Please remove and store shoes in designated cubbies/baskets. Clean, non-slip socks are optional.
PROTOCOL TO ENTER STUDIO:
Only clients with appointments will be allowed into the studio. Visitors and children will not be allowed for their safety and the safety of our clients.
Clients are kindly asked to depart directly after their session to avoid congestion as the next group is trying to enter.
ILLNESS AND TEMPERATURE CHECKS:
Do not enter the studio if your temperature is over 100º, you are ill or have been knowingly exposed to an ill person, or have traveled outside of the country.
Pukka will reserve the right to ask any person to depart if they are exhibiting symptoms of illness, declare that they have been in contact with another ill person, or refuse to cooperate with the guidelines as set forth in the Pukka Pilates & Physical Therapy Policies.
PERSONAL ITEMS:
After entering the studio, remove your shoes and place in designated cubbies/baskets.
Please leave your personal items at home and only bring into the studio your essentials like keys, wallet/purse, towel and water bottle. Cell phones must be silenced while in the studio. All personal items must be stored in designated cubbies/basket.
Please refrain from wearing clothes with zippers, jewelry, or strong cologne or perfumes as a courtesy to those who may have sensitivity.
TACTILE CUEING:
Please let us know if you are uncomfortable with tactile cueing (touch). To achieve correct form, tactile as well as verbal and visual cueing is used.
CANCELLATION POLICY:
All appointments are subject to a 24-hour cancellation notice. A full session fee will be charged for cancellations less than 24 hours’ lead-time.
Classes start on time. Tardiness may result in forfeiting your spot to someone on the waitlist. Also for your safety, you will not be allowed to participate in class if you’ve missed too much of the warm up.
All sales are final. We do not offer refunds or exchange packages.