About This Notice

This Privacy & Security Policy relates only to the Pukka Pilates & Physical Therapy, Inc. website www.PukkaPilatesandPT.com.  We are committed to protecting your privacy and earning your trust.  This notice describes the personal information we collect about you and how we use and protect it.  By accessing this website, you indicate your acceptance of this Privacy Policy.

Summary

This section summarizes our privacy practices.  For more details, please read the entire Privacy Policy.

• We gather information from you, your transactions with us, and other sources.
• We use your information to conduct our business and provide our services to you.
• We limit access to your information and use safeguards to help protect it.
• You may review and correct your information.

Why Do You Need To Collect My Personal Information?

We collect and use personal information to respond more completely to your requests for products and services we offer, as well to service your relationship with us and any account you may have with us.  We also collect personal and other information to make you aware of products and/or services that are likely to be of interest to you.

What Personal and Other Information Do You Collect and/or Maintain?

We collect information about you to provide our services to you.  This is called Nonpublic Personal Information or “NPI” if it identifies you and is not available to the public.  We collect information from some or all of the following sources.  We’ve provided a few examples for each source, but not all may apply to you.

• Any information you provide to us on applications or forms when you request a product or service, such as your income and accounts with others.  This information may include your name, your address, your telephone number, and, in some cases, your Social Security number.  Depending upon the product or service you request, you may also be asked to provide additional information, such as the identity of your creditors, information about your mortgage and other financial and personal information.
• Information we receive about your transactions with us, our affiliates or others, such as your account balance, payment history and credit card usage.
• Information, such as your e-mail address, that you provide to us when you register to receive communications from us or when you communicate with us through our customer service facility, or otherwise correspond with us.

We also collect other, non-personal information, which is broadly defined as any information that is not and cannot be directly associated with you.  An example of this type of non-personal information would be your zip code.  In addition to the information we collect from you, we may also receive information about you from other on-line or off-line sources.

We are the sole owners of any of the information collected on this site.

How Do You Use The Personal and Other Information You Collect?

We use the personal information you supply to us for a number of purposes, such as to provide to you the service(s) or product(s) that you request, to service your account, and to keep you informed about services that may be of interest to you.

We may also use your personal and other information to enhance your experience on our website(s) by displaying content based on your preferences and/or to send information to you about additional products or services in which you may be interested.  We may “depersonalize” your personal information to enable us to use that information, aggregated with the information of others, for research, analysis and modeling purposes.

With Whom Do You Share My Information?

Pukka Pilates & Physical Therapy, Inc. will share NPI about you only as permitted by law.  We restrict access to your NPI to our employees and others who we feel must use it to provide our services to you.  Their use of NPI is limited by law, our employee code of conduct, and written agreements where appropriate.

By submitting your request, you are consenting to being contacted by us through any means, based on the information you provide to us, even if you have opted into the National Do Not Call List administered by the Federal Trade Commission, any state Do Not Call List or the Do Not Call List of any specific institution.  If, after you are contacted by us, you do not wish to be contacted by us again, you must make a specific request to us not to be contacted.

As permitted by law, we may also share your personal and other information with a third party that provides a service or supplies a specific functionality to us, such as a call center operator.  These service providers will be provided only with the information necessary for them to perform their functions and are not allowed to share any of the provided information with others for any purpose whatsoever.

Are There Any Other Circumstances Where You Disclose My Information?

We may be required to share your information with law enforcement or government agencies in response to subpoenas, court orders or other forms of legal process.  We may elect to share information when, in our reasonable judgment, such sharing is necessary or appropriate for the investigation or prevention of illegal activities, including actual or suspected fraud, real or potential threats to the physical safety of any person or otherwise as required by law.

In addition, if we are merged with, or acquired by, another company the successor company will have access to all of the information collected and maintained by us.  In such a circumstance, the successor company would continue to be bound by the terms and conditions of this Privacy Policy.

Why do you ask for my e-mail address?

We collect your e-mail address so that we can send you e-mails concerning your transactions, our services, to provide you information, and for marketing purposes.

What about website security?

Our security measures help ensure that your data is secured so that others cannot access it while in transit.  We limit access to our servers and require our employees to adhere to high standards of ethics and integrity in performing their jobs.

Currently, Pukka Pilates & Physical Therapy, Inc. only accepts payment by cash, check, or credit through the web-based MindBody system.  Only employees who need the information to perform a specific job are granted access to personally identifiable information.  The computers/servers in which we store personally identifiable information are kept in a secure environment.

What about links to other websites?

Portions of our website may contain advertising or informational links to other resources on the Internet owned and operated by third parties.  These websites are not owned or maintained by us.  The links are provided for convenience only to help you identify and locate other Internet resources that may be of interest to you.  However, the links are not intended to be referrals or endorsements of those sites or endorsements of the products and services offered on those sites.  Furthermore, the links are not intended to state or imply that we sponsor, are affiliated or associated with, or are legally authorized to use any trade name, registered trademark, logo, legal or official seal, or copyrighted symbol that may be reflected therein.  The links are maintained by their respective organizations, and those organizations are solely responsible for the content of their own sites, and the products and services offered on their sites.  Viewing such third party sites is entirely at your own risk.  We encourage you to review the privacy policies and disclaimers for those sites.

Can I Correct or Remove My Personal Information?

If you believe there are factual errors in any of the information you have submitted to us, please contact us and advise us of the error.  To protect your privacy and security we may require that you verify your identity before we make any requested changes to personal information.

Special Notification – Children’s Privacy

We do not knowingly collect, use or share personal information about visitors under 18 years of age.  If you are under 18 years of age, you can use the products and/or services offered on our website(s) only in conjunction with your parents or guardians.

Special Notification – California Residents

California residents who provide us with their personal information may request certain information regarding disclosures made to third parties for direct marketing purposes, including the names and address of those to whom such disclosures have been made. Such requests must be submitted to us at the following mailing address: California Privacy Request, Pukka Pilates & Physical Therapy, Inc., 12030 Scripps Summit Drive, Suite E, San Diego, CA 92131.  This request may be made no more than once per calendar year.

Policy Changes

We reserve the right to change our Privacy & Security Policy at any time without advance notice.  Should any new policy go into effect, we will post it on this site, and the new policy will apply only to information collected after that point.

Your Feedback

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 858.271.8800 or Click here for email address.  To help us improve our policies and practices, please feel free to give us your feedback at any time.

Disclaimer

This ADVERTISEMENT is for physical therapy, Pilates, and ergonomic services offered by Pukka Pilates & Physical Therapy, Inc., 12030 Scripps Summit Drive, Suite E, San Diego, CA 92131, 858.271.8800.

Our physical therapists are licensed by the Physical Therapy Board of California (http://ptbc.ca.gov/).  All physical therapy and Pilates services are performed in California.

The contents of this website are copyrighted under the laws of the United States. Materials from the www.pukkapilatesandpt.com website may not be copied, distributed or transmitted in any way without prior written consent of Pukka Pilates and Physical Therapy, Inc.

The information provided on this website is for information purposes only. The information is neither intended nor implied to be a substitute for professional medical advice.  You should not act or rely upon any of the information provided without first seeking the advice of a licensed medical provider.  Always seek the advice of a qualified health care provider prior to starting any new treatment or with any questions you may have regarding an injury or medical condition.

Mere receipt of information from you, or receipt of information from you by us, does not create a physical therapist-patient relationship.  No physical therapist-patient relationship is created unless a completed Conditions and Consent Form has been submitted by a patient and reviewed and approved by a Pukka Pilates & Physical Therapy, Inc. physical therapist.

Portions of this website may contain advertising or informational links to other resources on the Internet owned and operated by third parties.  The links are provided for convenience only.  The links are maintained by their respective organizations, and those organizations are solely responsible for the content of their own sites, and the products and services offered on their sites. Viewing such third party websites is entirely at your own risk.